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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
I am really liking this desk. It took about 4 hours to put together by myself. I did have help flipping it over because I figured it might break if I try to do it alone. When I installed the under-mount drawer, I realized the drawer would only pull out about halfway. I removed it and realized one on the side rails were defective. I took a picture and emailed the company. They were nice and offered to send out another drawer. They only had black but that was fine since I could remove the rails and replace the ones on the original. I got the desk on a Friday, and they were able to get the drawer to me by the following Thursday. Other than that issue I really like this desk. It moves smoothly and I love the storage. The wheels make it easy to move and the wheel locks are convenient. Overall, it feels like quality. The box sure was heavy. I ended up opening it by the door and taking it piece by piece upstairs. I would totally recommend!
Way way better than I expected. This desk is life changing.
I don't normally post reviews unless something is really bad, but I'll make an exception on this. This desk was super easy to put together, is sturdy, and I'm so glad I got it. This works out perfectly in my space and for my needs. I'm 6'2'' tall, and this desk extends to beyond the height I need to stand and work comfortable. I don't think there's anything I would change about this desk. If you're thinking about purchasing this desk, this is your sign to just do it!
Customer service was helpful and great producct
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