FAQ

1.Can I cancel or modify my order?

Orders may be canceled or modified at no charge before the order has shipped. Once an order has shipped, is marked as fulfilled, or has been handed to the carrier, the order can no longer be canceled for free.

If you need to change or cancel your order, contact us  [support@claiks.com] ASAP.

For more information, please visit the Return & Refund Policy

2.Do You Offer Free Shipping?

We offer free standard shipping on all orders within the contiguous United States. Shipping fees (if applicable) for Alaska, Hawaii, U.S. territories, or other remote locations will be calculated at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information.

3.How do I request a refund?

You have 30 days to request a return after receiving your item. The item must be unused, with tags, and in its original packaging. For more information, please visit the Return & Refund Policy

If you need assistance, please contact us at support@claiks.com.

4.Which payment methods do you accept?

After Pay,PayPal, VISA, American Express, Master Card are accepted.

5.Can I change my address?

If the order status is fulfilled. We can not change. If not. We can change it. 

6.Can I cancel or modify my order?

Orders may be canceled or modified at no charge before the order has shipped. Once an order has shipped, is marked as fulfilled, or has been handed to the carrier, the order can no longer be canceled for free.

If you need to change or cancel your order, contact us  [support@claiks.com] ASAP.

For more information, please visit the Return & Refund Policy

7.What is the status of my order?

Once your order has been processed, you will receive an email confirming your order has shipped. or track my order.

8.What’s the delivery timing?

Packages typically take 7 business days to arrive. Total delivery time depends on the specified delivery address. View more Shipping Policy.

9.Will the order be shipped in separate parcels?

Orders are typically shipped in 1–3 separate packages. Once your order has been dispatched, we will send the tracking number(s) to you via email.

10.How to track my order?

All delivery tracking is available from when you receive the shipping confirmation email.  track my order.